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<title>RSS - IT leadership and operational excellence</title>
<description>All IT leadership and operational excellence Articles</description>
<link>http://www.paconsulting.com/rss/it-consulting/it-leadership-and-operational-excellence.rss</link>
<item>
<title>Managing IT in a recession in the insurance sector</title>
<description>Managing IT in a recession in the insurance sector</description>
<link>http://www.paconsulting.com/our-thinking/managing-it-in-a-recession/</link>
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<pubDate>Tue, 19 Oct 2010 09:43:47 GMT</pubDate>
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<es:pageFirstCreationDate>Mon, 15 Jun 2009 11:14:58 GMT</es:pageFirstCreationDate>
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<es:pageLastModified>Tue, 19 Oct 2010 09:43:47 GMT</es:pageLastModified>
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<category>Financial services</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>Insurance</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Software Asset Management</title>
<description>The licensing auditors are about: Software Asset Management</description>
<link>http://www.paconsulting.com/our-thinking/software-asset-management/</link>
<guid isPermaLink="false">2181</guid>
<pubDate>Thu, 16 Jul 2009 11:27:48 GMT</pubDate>
<es:pubDateSort>20090716112748</es:pubDateSort>
<es:pageFirstCreationDate>Mon, 29 Jun 2009 21:47:19 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090629214719</es:pageFirstCreationDateSort>
<es:pageLastModified>Thu, 16 Jul 2009 11:27:48 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2009071611112748</es:pageLastModifiedSort>
<dc:creator>Adam Dorman</dc:creator>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Driving the demand-to-supply chain for ICT</title>
<description>CIO&#39;s can best support their customers by architecting and driving the demand-to-supply chain for ICT.</description>
<link>http://www.paconsulting.com/our-thinking/driving-the-demand-to-supply-chain-for-ict/</link>
<guid isPermaLink="false">2182</guid>
<pubDate>Fri, 17 Jul 2009 10:20:34 GMT</pubDate>
<es:pubDateSort>20090717102034</es:pubDateSort>
<es:pageFirstCreationDate>Mon, 29 Jun 2009 22:19:58 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090629221958</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 17 Jul 2009 10:20:34 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2009071710102034</es:pageLastModifiedSort>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Swedish Public Employment Service-laying a foundation for cost savings</title>
<description>Swedish Public Employment Service-laying a foundation for cost savings</description>
<link>http://www.paconsulting.com/our-experience/swedish-public-employment-service-laying-a-foundation-for-cost-savings/</link>
<guid isPermaLink="false">2363</guid>
<pubDate>Mon, 08 Apr 2013 13:05:17 GMT</pubDate>
<es:pubDateSort>20130408130517</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 01 Jul 2009 13:50:54 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701135054</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 08 Apr 2013 13:04:52 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201304081310452</es:pageLastModifiedSort>
<dc:creator>Pia Kullander</dc:creator>
<category>Case study (Our experience)</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Major Oil &amp; Gas Customer  Creating a demand management organisation</title>
<description>Major Oil &amp; Gas Customer  Creating a demand management organisation</description>
<link>http://www.paconsulting.com/our-experience/major-oil-gas-customer-creating-a-demand-management-organisation/</link>
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<pubDate>Mon, 28 Sep 2009 17:34:34 GMT</pubDate>
<es:pubDateSort>20090928173434</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 01 Jul 2009 14:31:01 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090701143101</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 28 Sep 2009 17:34:34 GMT</es:pageLastModified>
<es:pageLastModifiedSort>200909281753434</es:pageLastModifiedSort>
<dc:creator>Siobhan Dunne</dc:creator>
<category>Case study (Our experience)</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>ITIL  Long term IT service management success is more than following a recipe</title>
<description>ITIL, industry&#39;s chosen standard for IT service management best practice, delivers a number of benefits including coherent processes, a common language for IT and a scaleable approach. However there are a number of challenges to get right</description>
<link>http://www.paconsulting.com/our-thinking/itil-long-term-it-service-management/</link>
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<pubDate>Mon, 19 Nov 2012 11:37:13 GMT</pubDate>
<es:pubDateSort>20121119113713</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 02 Sep 2009 18:48:26 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090902184826</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 19 Nov 2012 11:37:13 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2012111911113713</es:pageLastModifiedSort>
<dc:creator>Eveline Dominique</dc:creator>
<category>Thought leadership (Our thinking)</category>
<category>IT leadership and operational excellence</category>
<category>Service Management</category>
</item>
<item>
<title>Leading Dutch retail bank - reducing cost and improving transparency</title>
<description>Reducing cost and improving transparency at  a leading Dutch retail bank</description>
<link>http://www.paconsulting.com/our-experience/leading-dutch-retail-bank-reducing-cost-and-improving-transparency/</link>
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<pubDate>Thu, 25 Oct 2012 00:00:00 GMT</pubDate>
<es:pubDateSort>20121025000000</es:pubDateSort>
<es:pageFirstCreationDate>Tue, 22 Sep 2009 13:48:12 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20090922134812</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 17 Dec 2012 14:29:09 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201212171422909</es:pageLastModifiedSort>
<dc:creator>Adam Dorman</dc:creator>
<category>Financial services</category>
<category>Netherlands</category>
<category>Case study (Our experience)</category>
<category>Retail banking</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>PGGM  applying asset pooling to improve market position</title>
<description>We helped PGGM win €3 billion in new business using asset pooling</description>
<link>http://www.paconsulting.com/our-experience/pggm-applying-asset-pooling-to-improve-market-position/</link>
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<pubDate>Thu, 25 Oct 2012 00:00:00 GMT</pubDate>
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<es:pageFirstCreationDate>Thu, 03 Dec 2009 18:16:02 GMT</es:pageFirstCreationDate>
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<es:pageLastModified>Mon, 17 Dec 2012 14:30:10 GMT</es:pageLastModified>
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<dc:creator>Adam Dorman</dc:creator>
<category>Financial services</category>
<category>Netherlands</category>
<category>Case study (Our experience)</category>
<category>Retail banking</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>London Metal Exchange - market-wide transformation</title>
<description>We delivered market-wide transformation, cutting product launch time from months to weeks.</description>
<link>http://www.paconsulting.com/our-experience/london-metal-exchange-delivering-market-wide-transformation/</link>
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<pubDate>Thu, 02 Aug 2012 00:00:00 GMT</pubDate>
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<es:pageFirstCreationDate>Tue, 23 Feb 2010 14:03:53 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20100223140353</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 19 Mar 2013 16:28:52 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201303191642852</es:pageLastModifiedSort>
<dc:creator>Andrea Blair</dc:creator>
<category>Financial services</category>
<category>United Kingdom</category>
<category>Case study (Our experience)</category>
<category>IT Consulting</category>
<category>Capital markets</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>IT for business enablement</category>
<category>IT leadership and operational excellence</category>
<category>Smart infrastructure</category>
<category>Fit for the future</category>
</item>
<item>
<title>SEB Retail Banking - delivering &#163;10 million in IT cost savings</title>
<description>PA helped helped SEB Retail Banking achieve &#163;10m in IT cost savings</description>
<link>http://www.paconsulting.com/our-experience/seb-retail-banking-delivering-it-cost-savings/</link>
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<pubDate>Thu, 15 Nov 2012 00:00:00 GMT</pubDate>
<es:pubDateSort>20121115000000</es:pubDateSort>
<es:pageFirstCreationDate>Fri, 14 May 2010 11:36:56 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20100514113656</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 08 Apr 2013 13:29:00 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201304081312900</es:pageLastModifiedSort>
<dc:creator>Pia Kullander</dc:creator>
<category>Case study (Our experience)</category>
<category>IT Consulting</category>
<category>Retail banking</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Open Innovation - five steps to succes</title>
<description>	Start from the top. &#39;Open Innovation&#39; has to be a project embraced by management. If management doesn&#39;t lead the way, it will end as a hobby project, which generally don&#39;t deliver benefits to the company. The process needs to be controlled from the top. Both professionally and managerial.</description>
<link>http://www.paconsulting.com/our-thinking/open-innovation-five-steps-to-succes/</link>
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<pubDate>Fri, 03 Dec 2010 14:36:04 GMT</pubDate>
<es:pubDateSort>20101203143604</es:pubDateSort>
<es:pageFirstCreationDate>Tue, 25 May 2010 16:33:23 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20100525163323</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 03 Dec 2010 14:36:04 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201012031423604</es:pageLastModifiedSort>
<dc:creator>Mark Cripps</dc:creator>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
<category>Smart infrastructure</category>
</item>
<item>
<title>Financial Times - Personal view: A new era of cybersecurity, 5 July 2010</title>
<description>Jon Moynihan, Executive Chairman, and Ed Savage, senior defence and security specialist, PA Consulting Group, write about the challenges of cybersecurity, the &quot;insider threat&quot; and how organisations must consider a much stronger focus on the people and organisational aspects of cyber defences.</description>
<link>http://www.paconsulting.com/introducing-pas-media-site/highlighting-pas-expertise-in-the-media/opinion-pieces-by-pas-experts/financial-times-personal-view-a-new-era-of-cybersecurity-5-july-2010/</link>
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<pubDate>Mon, 05 Jul 2010 00:00:00 GMT</pubDate>
<es:pubDateSort>20100705000000</es:pubDateSort>
<es:pageFirstCreationDate>Tue, 06 Jul 2010 08:29:41 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20100706082941</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 16 May 2011 09:41:07 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201105160994107</es:pageLastModifiedSort>
<category>Defence</category>
<category>News and articles content (for right-hand side)</category>
<category>Media - PA in the media (list pages only)</category>
<category>Opinion by PA</category>
<category>CIO strategy</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
<category>Cybersecurity</category>
</item>
<item>
<title>Information Communication Technology report  technology trends for a smarter world</title>
<description>Information Communication Technology report  technology trends for a smarter world</description>
<link>http://www.paconsulting.com/our-thinking/technology-trends-for-a-smarter-world/</link>
<guid isPermaLink="false">11264</guid>
<pubDate>Mon, 09 Aug 2010 12:09:10 GMT</pubDate>
<es:pubDateSort>20100809120910</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 05 Aug 2010 11:23:01 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20100805112301</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 09 Aug 2010 12:09:10 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2010080912120910</es:pageLastModifiedSort>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>IT Innovation report - Listen! Engage! Be!</title>
<description>IT Innovation report - Listen! Engage! Be!</description>
<link>http://www.paconsulting.com/our-thinking/it-innovation-report-listen-engage-be/</link>
<guid isPermaLink="false">11274</guid>
<pubDate>Fri, 06 Aug 2010 11:55:12 GMT</pubDate>
<es:pubDateSort>20100806115512</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 05 Aug 2010 12:58:13 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20100805125813</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 06 Aug 2010 11:55:12 GMT</es:pageLastModified>
<es:pageLastModifiedSort>2010080611115512</es:pageLastModifiedSort>
<dc:creator>Siobhan Dunne</dc:creator>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>By securing influence and control, CIOs can better contribute to business performance</title>
<description>The role of the CIO is becoming ever more challenging. They are expected to deliver higher quality services while navigating between the demands for cost reductions and the behaviours of suppliers who want to protect their profit margins.</description>
<link>http://www.paconsulting.com/our-thinking/cios-can-better-contribute-to-business-performance/</link>
<guid isPermaLink="false">13068</guid>
<pubDate>Tue, 16 Nov 2010 16:22:03 GMT</pubDate>
<es:pubDateSort>20101116162203</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 13 Oct 2010 10:18:36 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20101013101836</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 16 Nov 2010 16:22:03 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201011161642203</es:pageLastModifiedSort>
<dc:creator>Stuart Kerr</dc:creator>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Stop changing and start disrupting</title>
<description>PA Consulting Group believes that if organisations want to be fit for the future, they need to be able to make change happen. Information Technology (IT) is at the heart of any major business transformation but to make it succeed, organisations need to stop changing and start disrupting.</description>
<link>http://www.paconsulting.com/our-thinking/stop-changing-and-start-disrupting/</link>
<guid isPermaLink="false">13647</guid>
<pubDate>Thu, 16 May 2013 18:25:38 GMT</pubDate>
<es:pubDateSort>20130516182538</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 04 Nov 2010 08:36:45 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20101104083645</es:pageFirstCreationDateSort>
<es:pageLastModified>Thu, 16 May 2013 18:22:42 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201305161862242</es:pageLastModifiedSort>
<dc:creator>Catherine Connolly</dc:creator>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Successful agile software development requires discipline</title>
<description>Across IT departments, there is increasing enthusiasm for agile software delivery methods, with recent surveys suggesting a third of development teams are adopting this approach. Yet, agile development, if it abandons all project discipline, does not always deliver the anticipated benefits of a quicker time to market, reduced cost, lower risk and greater flexibility.</description>
<link>http://www.paconsulting.com/our-thinking/successful-agile-software-development/</link>
<guid isPermaLink="false">15424</guid>
<pubDate>Tue, 01 Feb 2011 18:39:42 GMT</pubDate>
<es:pubDateSort>20110201183942</es:pubDateSort>
<es:pageFirstCreationDate>Mon, 24 Jan 2011 09:58:25 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20110124095825</es:pageFirstCreationDateSort>
<es:pageLastModified>Tue, 01 Feb 2011 18:39:42 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201102011863942</es:pageLastModifiedSort>
<dc:creator>Stuart Kerr</dc:creator>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Applying discipline to agile techniques to fix the flaws in UK government IT</title>
<description>The recent &#39;System Error - Fixing the flaws in government IT&#39; report from the UK Institute for Government (IfG) recommends that government teams adopt agile approaches and common platforms to deliver IT faster and cheaper.</description>
<link>http://www.paconsulting.com/our-thinking/applying-discipline-to-agile-techniques/</link>
<guid isPermaLink="false">16712</guid>
<pubDate>Mon, 04 Apr 2011 09:51:05 GMT</pubDate>
<es:pubDateSort>20110404095105</es:pubDateSort>
<es:pageFirstCreationDate>Thu, 31 Mar 2011 16:15:14 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20110331161514</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 04 Apr 2011 09:51:05 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201104040995105</es:pageLastModifiedSort>
<category>Germany</category>
<category>Ireland</category>
<category>Netherlands</category>
<category>Norway</category>
<category>Sweden</category>
<category>United Kingdom</category>
<category>USA</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>BPAY - creating a groundbreaking bill payment system in 14 months</title>
<description>BPAY case study - Creating a groundbreaking bill payment system in 14 months</description>
<link>http://www.paconsulting.com/our-experience/bpay-creating-a-groundbreaking-bill-payment-system-in-14-months/</link>
<guid isPermaLink="false">17674</guid>
<pubDate>Wed, 25 May 2011 00:00:00 GMT</pubDate>
<es:pubDateSort>20110525000000</es:pubDateSort>
<es:pageFirstCreationDate>Wed, 25 May 2011 17:02:44 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20110525170244</es:pageFirstCreationDateSort>
<es:pageLastModified>Mon, 17 Dec 2012 14:27:23 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201212171422723</es:pageLastModifiedSort>
<dc:creator>Adam Dorman</dc:creator>
<category>Financial services</category>
<category>Netherlands</category>
<category>Case study (Our experience)</category>
<category>Retail banking</category>
<category>IT leadership and operational excellence</category>
</item>
<item>
<title>Cyber security strategy</title>
<description>To counter the evolving cyber threat, businesses must have an integrated cyber security strategy. Find out how PA Consulting Group can help protect your organisation.</description>
<link>http://www.paconsulting.com/our-thinking/cyber-security-strategy/</link>
<guid isPermaLink="false">18022</guid>
<pubDate>Fri, 16 Nov 2012 14:36:20 GMT</pubDate>
<es:pubDateSort>20121116143620</es:pubDateSort>
<es:pageFirstCreationDate>Tue, 14 Jun 2011 10:33:24 GMT</es:pageFirstCreationDate>
<es:pageFirstCreationDateSort>20110614103324</es:pageFirstCreationDateSort>
<es:pageLastModified>Fri, 16 Nov 2012 14:36:20 GMT</es:pageLastModified>
<es:pageLastModifiedSort>201211161423620</es:pageLastModifiedSort>
<dc:creator>Hayley Woodruff</dc:creator>
<category>Defence</category>
<category>Thought leadership (Our thinking)</category>
<category>IT Consulting</category>
<category>CIO strategy</category>
<category>IT-enabled business change</category>
<category>Smart Solutions</category>
<category>IT leadership and operational excellence</category>
<category>Smart infrastructure</category>
<category>Cybersecurity</category>
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